Terms & Conditions

There are certain Terms & Conditions that need to be adhered to to ensure we maintain a space that is safe and comfortable for everyone to use. Please ensure you have read, understood and accepted these Terms & Conditions and Advice & Safety information before you book a class or session. By participating in a class or using the studio you will be deemed to have read, understood and accepted these Terms & Conditions.

Class Attendance

If you wish to make a change to your booking this needs to be made up to 14 days before the course start date and will incur no additional fee. Please note transfers are subject to availability. Clod Pots is not obliged to ensure suitable alternatives are available. A booking may only be transferred on one occasion. Any further requests for transfers will be subsequently treated as a cancellation. In the event of non-attendance after the 14 day period, we regret we are unable to provide alternative booking slots.

Payments

All payments for classes must be paid in full via our website booking system, inclusive of booking fees.

Delegate Substitution

A substitute delegate may be named at any time before the course at no additional cost.

Cancellation & Refunds

All cancellations must be made via email to hello@clodpots.com Cancellations will be subject to the following fees: If the participant fails to attend the course the full course fees are payable. Under the Consumer Protection (Distance Selling) Regulations 2000, you may cancel your purchase of a workshop/course within a period of 7 working days beginning on the day after we send your booking confirmation. However, there is no right of cancellation where the course begins within this seven day period.

Gift Vouchers

A voucher is valid for 12 months from the date on it and cannot be honoured after this time. If there are exceptional circumstances which mean you will not be able to use it, please get in touch before your voucher has expired and we may be able to make an exception. If you gift someone a voucher, we advise asking them if they’ve used it after a couple of months so they get to make the most of the fabulous gift you’ve given them. Gift vouchers cannot be exchanged for money or refunded more than 24hrs after purchase.

Course Content:

Clod Pots reserves the right to change the content, timing, date or instructor of the course in order to provide a high quality service or where it is necessary for reasons beyond our control. Clod Pots reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received and will strive to give as much notice of this as possible. Individuals booked onto a cancelled course will be given the option of a full refund or of rescheduling to a future course date. Clod Pots will not be liable for any losses or expenses arising from amendments to the course or cancellations.

Additional Materials & Firing Costs

For workshops and taster sessions where you are able to fire two final item(s) made during the class, additional firing is available at £5 per piece. For self-directed sessions this is based on size please refer to the booking page for costs relating to these sessions. Due to space restrictions we can only keep hold of finished fired pots up to 2 months after the final firing. Any greenware or bisque ware may be recycled unless otherwise discussed with Clod Pots. Once you work has been fired you will receive an email to with details on how to arrange collection or postage, if you have waited longer than 6-8 weeks for an email regarding your items please do get in touch as sometimes things can be missed, you can contact us via email at hello@clodpots.com. Please note postage will incur a charge of £7.00 per item. We cannot guarantee that work will not be damaged during the firing in the kiln. We regret that we provide no compensation for this eventuality.

Collection Times

Whilst we aim to have all of your items returned to you within a 6-8 week period under some circumstances this can take longer. Especially if there is a fault with the kiln as Specialist Kiln Engineers have long waiting times which can cause longer delays,

Health & Safety

Clod Pots are committed to providing a safe and health environment to enjoy, learn and work. It is of great importance that visitors and members adhere and respect all health and safety regulations. Fire safety regulations require all persons to register and sign-in when visiting or using the studio. After signing in visitors should familiarise themselves with signs, first aid points and emergency exits. All visitors will be given an induction to the studio and made aware of the Fire Evacuation Plan. It is important that all bodies using the space respect and listen to any instruction in regards to safe practice. Clod Pots cannot be held responsible for any loss, damage or theft caused to work or personal items. Nor can they be held responsible for any injuries caused by misuse of the studio or its equipment.

Accessibility:

We aim to create a safe, creative and friendly environment for people of all abilities to learn. Our studio is ground floor with ramp access in to the main workshop. Should you have a disability or have any specific requirements, please do not hesitate to contact us prior to your lesson so we can accommodate you. We also offer mobile workshops where we come to you, for more information please contact hello@clodpots.com

Equality & Inclusivity:

Clod Pots are committed to maintaining a respectful community where all can learn, develop and grow within a self-respecting and safe environment. We reserve the right to exclude any offending parties from the studio at any time if behaviour in it’s opinion is deemed dangerous, inappropriate or causes (or has the potential to cause) offence, harm or injury.

Sustainability & Environment:

At Clod Pots we aim to be as sustainable as possible. All materials are reused, repurposed or recycled wherever possible. Clay, glaze and sedimentary materials are not to be poured down sinks in the studio. We use a 3 bucket water system in the studio for cleaning, washing and recycling clay. Hands, tools and equipment contaminated with clay are washed using the 3 buckets. These are settled out over night and all the clay sediment is dried and recycled back into studio clay and the clean water is siphoned off to be re-used in the buckets. Brushes and tools used for glazing are cleaned in a water bucket, this is settled out over night and all the glaze sediment is made up and adjusted to make new studio glazes, then the water is siphoned off and used to process the new glazes and wash glaze sieves etc. All packaging is eco-friendly or recycled.